Automation for PST Offices

Never Let a PST Job Slip Through the Cracks

TrakRite automatically monitors your jobs, detects late attempts, and sends alerts before problems happen. No more forgotten follow-ups, missed deadlines, or chasing servers for updates.

  • Automatic Job Monitoring
  • Deadline Alerts
  • Failure Notifications
  • Zero Missed Jobs
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Built specifically for process serving companies using PST.

Automatic Job Monitoring

TrakRite Watches Your PST Jobs Automatically

TrakRite connects to your PST job data and continuously monitors job activity. The system detects when jobs need attention and alerts the right people before delays happen.

  • Automatic Status Checks
  • Real Time Monitoring
  • Instant Alerts
  • No Manual Tracking
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Let the system monitor your jobs so your staff doesn't have to.

Stop Manual Job Tracking

Stop Wasting Hours Checking Jobs

Most offices spend hours every week reviewing job lists, checking PST for updates, and following up with servers. TrakRite eliminates this manual work by monitoring jobs automatically and sending alerts only when action is required.

  • Save Staff Time
  • Eliminate Manual Checks
  • Reduce Job Errors
  • Automate Your Workflow
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TrakRite automates job monitoring so your office can focus on what matters.

Built for Process Servers

Built for Process Serving Companies

Most software tries to serve every industry. TrakRite was designed specifically for offices that rely on PST, solving the real operational problems process serving companies deal with every day.

  • Built For PST Offices
  • Smart Job Alerts
  • Deadline Protection
  • Scale Your Operations
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TrakRite works alongside PST so your team can keep using the system they already know.

The Problem

Managing PST Jobs Is Harder Than It Should Be

Manual workflows still cause delays and missed alerts for many process serving companies.

Missed Service Deadlines

Without automated monitoring, jobs can quietly approach deadlines before anyone notices.

Manual PST Checking

Managers repeatedly log into PST to manually check job statuses that should surface automatically.

Instructions Buried In Comments

Important instructions inside PST comments are easy for servers to miss.

Disconnected Notifications

Email alerts, SMS messages, and PST comments live in separate systems.

Late Attempt Escalations

Jobs can sit without attempts for days before anyone realizes action is needed.

On-Hold Jobs Forgotten

Jobs placed on hold often remain inactive longer than intended.

No Central Alert Dashboard

Managers lack a single place to view alerts, job activity, and messaging history.

Staff Become Human Alert Systems

Office teams spend hours chasing servers instead of focusing on operations.

Communication Delays

Important job updates often rely on manual follow-ups and phone calls.

See The Solution
The Solution

Automated PST Monitoring That Works For You

TrakRite continuously monitors your PST activity, detects problems automatically, and alerts your team before issues escalate.

Automated PST Monitoring

TrakRite continuously monitors PST job activity and comments so your team never has to manually check job statuses again.

Smart Deadline Tracking

Automatic deadline monitoring ensures approaching service dates are surfaced before they become SLA issues.

Comment-Triggered Alerts

Instructions and updates inside PST comments instantly trigger alerts and messaging workflows.

Unified Alert Dashboard

View alerts, job activity, and messaging history in one centralized dashboard designed for process serving operations.

Multi-Channel Notifications

Send alerts through email and SMS automatically so the right people are notified immediately.

Custom Alert Thresholds

Configure rules for late attempts, job holds, reroutes, and other PST events based on your workflow.

Automated Server Messaging

Send messages directly to servers based on job events or PST comments without manual follow-ups.

Activity Monitoring & Logs

Track alert activity and messaging history with searchable logs and monitoring dashboards.

Built-In Sandbox Testing

Safely test alerts, messaging workflows, and automation rules in a sandbox before activating them live.

How It Works

Set It Once.
Let TrakRite Handle the Rest.

TrakRite connects to your PST jobs, monitors comments in real time, and fires alerts automatically.

1

Connect Your Account

Enter your PST credentials and TrakRite pulls your job list instantly.

2

Configure Alert Rules

Set thresholds — days since last attempt, deadlines, on-hold duration, and more.

3

Go Live

Enable live mode and TrakRite monitors every PST job on your configured schedule.

4

Server/Owner Alerts

Receive email and SMS notifications before problems escalate.

Features

Everything Your Team Needs

Built specifically for process serving companies managing high-volume PST jobs.

Live Alert Notifications

Triggered automatically when PST jobs exceed your configured thresholds for attempts, reroutes, on-hold status, and service stops.

SMS & Email Messaging

Send branded SMS and email notifications directly from TrakRite. Templates fully customizable per alert type.

Flexible Run Schedules

Run monitoring on weekdays, weekends, or custom schedules. Supports per-timezone configuration for multi-region teams.

Start Date Filtering

Filter PST comment history to only evaluate jobs from a specific date forward. Perfect for onboarding existing accounts.

Audit Logs & CSV Export

Every alert and message is logged with trace IDs, timestamps, and full context. Export to CSV for compliance.

System Health Dashboard

Monitor scheduler uptime, queue depth, log retention, and database status from a single admin panel.

Built-In Documentation

User docs live inside the platform. No more hunting for help articles — documentation is always one click away.

Sandbox & Live Environments

Test your alert configuration safely in sandbox mode before pushing to live production monitoring.

Do-Not-Run Date Overrides

Skip monitoring on specific dates when your office is closed. Avoid unnecessary alerts during holidays, outages, or scheduled downtime.

By the Numbers

Results That Speak for Themselves

Key outcomes for teams using TrakRite to automate PST monitoring.

0%

Reduction in missed PST alerts once automated monitoring is enabled

0+Hrs

Average time saved daily by eliminating manual PST job checks

0%

Complete job activity tracking and alert history for every monitored case

0 / 0

Automated monitoring keeps watch on every PST job around the clock

Based on current TrakRite deployments

Pricing

Simple, Transparent Pricing

One platform, everything included. No surprise add-ons.

Alerts Notifications

— / month
  • PST job monitoring
  • Late attempt alerts
  • Reroute alerts
  • On-hold job alerts
  • Deadline tracking alerts
  • Live environment monitoring
  • Sandbox testing environment
  • Start date filtering
  • Do-not-run date overrides
  • Custom alert thresholds
  • Real-time alert engine
  • 7-day log retention
  • Standard support
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Best Value

Alerts + Messaging

— / month
  • Everything in Alerts Monitoring
  • Automated SMS notifications
  • Automated email notifications
  • Custom SMS templates
  • Custom email templates
  • Per-alert messaging control
  • Client-facing notifications
  • Internal team notifications
  • Message delivery logging
  • Message history tracking
  • Advanced notification routing
  • 30-day log retention
  • Priority support
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Built for process serving teams that rely on PST job updates every day.

FAQ

Frequently Asked Questions

Common questions about TrakRite and PST monitoring.

What is TrakRite? +
TrakRite is an automated monitoring platform designed specifically for process serving companies. It connects to your PST job system, monitors job activity, and automatically sends alerts and messages so important deadlines, service attempts, and client communications are never missed.
How does TrakRite connect to PST? +
TrakRite connects directly to your PST account using the official PST API. Once your API username, password, and database code are entered in the settings page, the system automatically retrieves job data and monitors activity on a schedule you configure.
How do I get my PST API credentials? +
You can request API access directly from PST by emailing their support team. They will provide your API username, password, and database code, which you enter into TrakRite during setup.
How long does setup take? +
Most companies are fully configured in under 10 minutes. Once your PST API credentials are entered, you simply configure your alert rules, notification templates, and run schedule.
Can I test the system before going live? +
Yes. Every account includes a full sandbox testing environment. You can run alerts and messaging workflows safely using test jobs before enabling live production alerts.
What types of alerts does TrakRite monitor? +
TrakRite monitors important job events including late service attempts, approaching deadlines, on-hold jobs, reroutes, service stops, and service restarts. Alerts help ensure your team stays on top of every job in your pipeline.
Can TrakRite send text messages to servers? +
Yes. TrakRite can automatically send SMS notifications to servers and owners when alerts are triggered or when messages are entered in PST comments.
Can I customize the email and SMS messages? +
Yes. Both email and SMS notifications use customizable templates. You can edit message content, add your company logo, include job details, and personalize how alerts are delivered.
How are messages sent to servers? +
If a PST comment begins with the phrase "Message to server:", TrakRite automatically extracts the message and sends it to the assigned server via email or SMS.
Can I control when the monitoring system runs? +
Yes. You can configure the system to run on weekdays, weekends, or both. You can also set the exact time alerts run and create date ranges to pause monitoring during holidays or office closures.
What happens after alerts are triggered? +
When an alert condition is detected, TrakRite automatically sends the appropriate email or SMS notification and records the event in the system dashboards so you can track job activity and alert history.
Is my data secure? +
Yes. PST credentials are encrypted and stored securely. TrakRite only retrieves the job data needed for monitoring and notification workflows.

Still have questions? Contact our team anytime. [email protected]

Ready to Automate Your PST Job Monitoring?

TrakRite monitors your PST jobs, detects issues early, and alerts your team before problems escalate. Built specifically for process serving companies.

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